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World Airport Awards 2009 (Skytrax)

"The World Airport Survey is the world's largest passenger survey of Airport standards ... and the only airport survey with a truly global participant base, and free of commercial bias"
The World Airport Award are based on the results from 8.6 million questionnaires completed by airline passengers in 2008/9, covering more than 190 airports worldwide. The survey evaluates traveller experiences across 39 different airport service and product factors .... from check-in, arrivals, transfer through to departure at the gate.

2009
World's Top 10 Airports
2008




1
Incheon International Airport

3
2
Hong Kong International Airport

1
3
Singapore Changi

2
4
Zurich
8
5
Munich
5
6
Kansai
6
7
Kuala Lumpur

4
8
Amsterdam
11
9
Centrair Nagoya

12
10
Auckland
2


Zurich Airport ranks 4th worldwide, and this year took the title as best Airport Europe - ahead of Munich Airport (5th) and Kansai (6th). Munich and Kansai hold the same rating as in the global Top 10 airports for 2008, with Kuala Lumpur slipping from 4th to 7th in 2009.

Amsterdam Schiphol returns to the global Top 10 airports, ranking 8th, with Centrair Nagoya entering the top 10 for the first time, in 9th position ahead of Auckland International Airport, ranked 10th.


BEST IN REGION AIRPORT AWARD WINNERS - 2009

AFRICA: Cape Town

ASIA: Incheon Int'l

AUSTRALIA/PACIFIC: Auckland

EUROPE: Zurich

MIDDLE EAST: Tel Aviv

NORTH AMERICA: Dallas/Fort Worth

SOUTH AMERICA: Lima

CENTRAL AMERICA: Panama


BEST IN CATEGORY AIRPORT AWARD WINNERS - 2009

BEST DUTY FREE SHOPPING: Dubai

EASIEST INTERNATIONAL TRANSIT AIRPORT: Incheon International

BEST AIRPORT DINING: Hong Kong

BEST SECURITY PROCESSING: Incheon International

CLEANEST AIRPORT WASHROOMS: Kansai

BEST TERMINAL CLEANLINESS: Incheon International

BEST BAGGAGE DELIVERY: Helsinki

BEST LEISURE AMENITIES: Singapore

BEST IMMIGRATION SERVICE: Kuala Lumpur